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Malware Removal Request
Please use this form to request a malware scan and a cleanup of your website. All cases are dealt with in the order they arrive, and depending on the complexity of the issue, it may take several hours or more to ensure your site is fixed and protected from future attacks.
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[av_contact title=” button=’Check my site!’ on_send=” sent=’Your message has been sent! We’ll check your site and get back to you ASAP!’ link=’manually,http://’ captcha=’active’ captcha_theme=’light’ captcha_size=’normal’ captcha_score=’0.5′ email=’support@soteru.com, seos@protoanmail.com’ from_email=” subject=” autoresponder_email=’admin@soteru.com’ autoresponder_reply_to=” autoresponder_subject=” autorespond=’Thanks for getting in touch with us at Soteru.com about your website issue. We will contact you as soon as possible once we take a look at your issue.’ form_align=” color=’av-custom-form-color av-light-form’ heading_tag=” heading_class=” alb_description=” id=” custom_class=” template_class=” aria_label=” av_uid=’av-3idbo’ sc_version=’1.0′ admin_preview_bg=”]
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Cleaning a site requires access to the admin area of your site, FTP login, and control panel access. After paying you will be redirected to a secure page to enter your login information that is sent encrypted to our systems. Only authorized Security Analysts have access to this information. We are not able to provide service for sites with certain configurations including those hosted on Windows servers. Additional charges may apply for sites over 10GB in size.
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